Mepro engineer working on a CNC machine

SERVICE MEPRO

In-house 24/7 service. 12 engineers supporting your production.

From installation and training to emergency intervention and spare parts, the Mepro technical team supports the machine throughout its lifecycle.

Capabilities

What we cover

Installation and commissioning

Assembly, geometry checks and functional validation before production.

Operator training

Machine-based training for safe operation, setup and essential routines.

Preventive maintenance

Planned checks to identify wear before it stops production.

Emergency intervention

Diagnosis and intervention coordinated by the 24/7 technical department.

Spare parts

Common components available from our own stock at the Prejmer technical centre.

Retrofit and relocation

Assessment, dismantling, relocation, reinstallation and controlled recommissioning.

Intervention

Three steps to diagnosis

  1. 01

    Send the machine model, serial number and a clear symptom description.

  2. 02

    An engineer reviews the information and establishes an initial diagnosis and required resources.

  3. 03

    We arrange remote support or an on-site visit, depending on the situation.

Coverage

Service across Romania

The Prejmer technical team coordinates interventions nationwide. Priority depends on production impact, specialist availability and required parts; the actual timing is confirmed after diagnosis.

Parts

Our own stock in Prejmer

We stock most common maintenance parts for the represented range. When a part is locally available, diagnosis can move directly to repair.

Prevention

Maintenance contract

A contract schedules checks before wear becomes failure. It includes planned visits, periodic inspections, documented recommendations and tracking of critical machine points.

Costs are more predictable and downtime can be planned. Prevention reduces the risk of emergency work, expedited parts and production losses.

Machine down or need a predictable plan?

Choose the right next step for your situation.

Discuss a contract